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FAQs

 

Facilities & Services

What are the incentives/advantages that investors/businesses can get in Dubai Media City?

Free Zone Status

  • 100% foreign ownership
  • Full repatriation of profits and capital are permitted
  • Guaranteed 50-year exemption from personal, income and corporate taxes
  • Exemption from customs duty for goods and services

Unique Cluster Environment

  • A unique cluster environment where businesses across the industry value chain share a work campus dedicated to their industry, and can interact and collaborate effectively
  • Communities that are anchored by leading global, regional and local names in the industry

World Class Infrastructure

  • State of the art technical and community infrastructure to support and foster the growth of the industry clusters

Business-friendly Environment

  • Simplified incorporation process
  • Hassle-free and business-friendly company laws and legal framework
  • One-stop–shop service that provides business partners with a variety of government services , including licensing, visa, traffic and postal services
  • 24-hour visa service
  • Quick access to knowledge workers due to fast-track immigration process

What commercial space options are available for lease in Dubai Media City?

Dubai Media City is set in the heart of “New Dubai” with the Marina district to the west, Palm Jumeirah to the North and Sheikh Zayed Road to the South. The site is accessible via Al Sufouh road or Exit-32 from Sheikh Zayed Road. The zone includes over 20 buildings offering premium commercial real estate products in low rise, mid-rise and high rise categories.
Options available include:

  • Commercial Offices
  • Boutique Villas
  • Business Centre

Please visit our products page for more information


What value-added services does Dubai Media City offer to Businesses?

Licensing, Registration, Immigration, Building and Fit-out Permits are offered as a one-stop-shop facility.
We also offer opportunities for business interaction and networking, opportunities for channel and market development, communications infrastructure based on next-generation technologies, digital voice and high-speed data services at competitive rates. Additionally the business park offers conveniences such as restaurants, banks, supermarkets, travel agencies, beauty and fitness centres, courier services , 24-hour security, prayer areas, WIFI access, conference and meeting room facilities, facilities management services, events venues and promotional areas for advertisements (kiosks, roll ups, bus shelters, outdoor branding banners, lake branding).


What services are offered at the Dubai Media City Business Centre?

The Dubai Media City Business Centre offers fully furnished, serviced and spacious business units ideal for media professionals looking to operate out of Dubai with maximum ease of doing business. The flexible leasing terms accommodate the short or long term needs of individual clients and independent professionals.
At Dubai Media City Business Centre you will find a media community that will promote the growth of talent, ideas, innovation and entrepreneurship through facilitating community development initiatives for the Business Partners.

Services included in the annual fees:

  • Guest reception service
  • Office management and maintenance
  • Air-conditioning, lighting and power
  • 24-hours security
  • Daily housekeeping service
  • Daily collection and distribution of mail and faxes
  • Access to local daily Arabic & English newspapers
  • Access to meeting rooms

Does Dubai Media City provide networking opportunities?

In a bid to create networking and business opportunities, TECOM Investments’ Media Cluster, which includes Dubai Media City, hosts a bi-monthly event called ‘Good Morning DMC’. In addition, DMC companies can attend a range of networking events hosted by TECOM Investments’ Media Cluster which include ‘Meet your Neighbours’, ‘Media Bridge’ and ‘Thought Incubator’.
Companies based in Dubai Media City also have access to business networking events, conferences, seminars and workshops that are organized at the TECOM Business Parks level including the TECOM SME Builder and TECOM CEO Interact among others.

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Business Set-up

How do I set up a business in Dubai Media City?

Dubai Technology & Media Free Zone Authority (DTMFZA) is responsible for the establishment and registration of companies in Dubai Media City. Prospective investors who wish to set up a business in Dubai Media City should contact the Dubai Media City sales team on +971 4 391 4555. The sales representative will be responsible for communicating the process and acting as your primary point of contact to support you through the registration steps.

Please visit the business set-up process page for more information.

What are the business segment and activities permitted in Dubai Media City?

Businesses from the following sectors may apply to become part of the Dubai Media City business community:

Business can also operate in general categories that include:

Apart from the above, our sister business parks Dubai Studio City and International Media Production Zone can also accommodate the following segments:

Dubai Studio City

International Media Production Zone

Licensing Segments

Businesses from the following sectors may apply to become part of the DSC business community:

General

Licensing Segments

Businesses from the following sectors may apply to become part of the IMPZ business community:

General

 

What is the minimum paid-up capital requirement to incorporate a Free Zone Limited Liability company (FZ-LLC)?

FZ-LLCs incorporated in Dubai Media City are required to have minimum paid up capital of AED 50,000 with the exception of the below activities:

All activities within Broadcasting TV Segment

AED 2,500,000

All activities within Broadcasting Radio Segment (except for IP streaming)

AED 2,500,000

Printing Machinery and Printing Consumables Manufacturing Segment :

AED 500,000

Printing Press Segment

AED 500,000

Publishing Segment

AED 200,000

Graphic Arts Support Services Segment

AED 50,000

Branch establishments within Dubai Media City have no minimum capital requirements.


Which companies operate out of Dubai Media City?

Leo Burnett, OMD, DDB, Groupon, Reuters, AFP, ITP, Choueiri Group, BBC, MBC, OSN,  Nielsen, Alaan TV, Spacetoon, CNBC Arabiya, Dentsu, International Herald Tribune, Asahi Shimbun, Deluxe Middle East and Media Edge: CIA are just a few of the well known media companies that operate out of Dubai Media City.
Please visit the Dubai Media City Partner Directory for a full list of companies.

Why should I set-up my company in a Free Zone?

Companies operating in a Free Zone enjoy several benefits including:

  • 100% foreign ownership
  • Full repatriation of profits and capital
  • Guaranteed 50-year exemption from personal, income and corporate taxes
  • Exemption from customs duty for goods and services

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License

Which laws and regulations govern companies operating in Dubai Media City?

Dubai Media City is located and operates within the jurisdiction of Dubai Technology & Media Free Zone (the “Free Zone”). The Free Zone was established in 2000 by a decree and has a distinct legal status in the UAE.

The Free Zone is regulated by an independent government body, Dubai Technology & Media Free Zone Authority (DTMFZA). DTMFZA develops and implements transparent regulations, in accordance with international standards, which ensure that the companies operating in the Free Zone are able to compete effectively, globally.

The laws and regulations that apply to companies operating in The Free Zone are described clearly on the DTMFZA website.


What types of licenses are offered in Dubai Media City?

Dubai Technology & Media Free Zone Authority (DTMFZA) approves the establishment and registration of companies in Dubai Media City and regulates all related procedures and matters. Dubai Technology and Media Free Zone Authority offers a choice of license options:
A.) Commercial License

  • New Incorporation of a Free Zone Limited Liability Company (FZ-LLC)
  • Branch of an Existing Foreign/UAE Company

B.) Freelance Permit
The Freelance Permit offers the ability to operate as a freelance professional i.e., as a sole practitioner that enables the individual to conduct business in his or her birth name as opposed to a brand name.


What is the validity of the license?

Licenses and permits are valid for a period of one year and are renewable on an annual basis.

Is it necessary for businesses licensed by Dubai Technology and Media Free Zone Authority to lease premises in your zone?

Commercial licenses and freelance permits issued by Dubai Technology and Media Free Zone Authority are subject to leasing a facility within the Dubai Technology and Media Free Zone.

Can I operate as a freelancer in Dubai Media City?

Yes, you can. The Freelance Permit offers the ability to operate as a freelance professional. The Permit identifies you as a sole practitioner and enables you to conduct your business in your birth name as opposed to a brand name. 

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Import and Export


Can goods be imported and exported?

Companies are permitted to import / export commodities in and out of the Free Zone subject to the Activity clause specified in their Trade License only. A Company Customs Code is mandatory for Free Zone Licensees in order to process the necessary custom bills. This is granted to companies who hold valid License issued by TECOM and having physical locations within Dubai Technology and Media Free Zone.
Types of Customs Bills
There is no transaction conducted by Customs without a predefined Customs Bill. All Customs transactions are conducted with different forms of Bills which are:

  • Free Zone Bill of entry
  • ExFZ Import Bill
  • ExFZ Export Bill
  • ExFZ Import for Re-export Bill
  • ExFZ Internal Transfer
  • ExFZ Temporary Admission
  • Local purchased goods destined to Free Zone
  • Imports to GCC countries from Free Zones
  • Termination

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Employees and Visa


Are there limitations on the number of employees per company?

A company can sponsor one employee per 80 sq. ft. of space leased. This is aimed at ensuring the safety and a proper working environment for knowledge workers and we accommodate specific industry requirements like employing people in multiple shifts to facilitate 24x7 operations.

What is the procedure for obtaining visas in Dubai Media City and for how long are the visas valid?

All categories of visas are processed through Government Services Operations, which acts as an interface between companies based in Dubai Media City and the various departments and ministries in Dubai.
An employment visa is valid for a period of three years.
Please visit the TECOM Government Services Operations website for more information.

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Land


Is land available for lease or sale?

TECOM Investments’ Commercial Department is responsible for all land sales and land leases for hotel, residential and retail plots. Overall, TECOM Investments has a land bank of more than 600 million sq. ft., most of which has been developed into the Middle East’s leading business parks within specific industries.

Currently an additional 100 million sq. ft is available for potential land sales or land lease investors in or next to the current developed zones. In all of our zones, key infrastructural provisions of road, power, water, telecommunications and sewerage requirements are available. TECOM has also invested significantly in landscaping and other supporting facilities to create a conducive and inspiring environment for more than 4,500 companies currently operating in its Business Parks.

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Amenities


Which retail outlets operate in Dubai Media City?

Dubai Media City retail outlets provide a range of business support services such as dining services, banking, finance and insurance, laundries, courier services and many others. You can access these stores and services during your busy working hours, without having to leave the zone.
Please view our Retail Directory for a full list of retail outlets in Dubai Media City.

Are there hotels on site?

There are a number of hotels in the area housing Dubai Internet City, Dubai Media City and Dubai Knowledge Village.
The list of hotels includes:

  • Holiday Inn Express - Dubai Internet City
  • Radisson Blu – Dubai Media City
  • Media One Hotel
  • Gloria Hotel
  • Grand Mid-West Tower Hotel Apartment FZ-LLC
  • Arjaan by Rotana – Dubai
  • Tulip Inn Hotel FZ-LLC
  • Fraser Suites Hotel Apartments FZ-LLC

Do you have outdoor and indoor venues in Dubai Media City?

We offer both indoor and outdoor facilities including the following:
Indoor
We offer a selection of meeting rooms in prime areas across Dubai Media City with support services such as catering, audio-visual equipment and IT assistance. The meeting rooms can be modified according to your need or to suit room layouts for board meetings, conferences, training, video conferencing, interviews etc.
Outdoor
Dubai Media City Amphitheatre is an award winning venue located in the heart of Dubai Media City. Dubai Media City Amphitheatre, with its prestigious location and its capacity to accommodate up to 15,000 people, has been the host to a number of high profile local and international events including concerts, festivals, award ceremonies etc. Some of the famous events hosted by Dubai Media City Amphitheatre are: Dubai International Film Festival, Taste of Dubai, Dubai Jazz Festival etc.

What is the process for advertising in Dubai Media City?

The Advertising and Venue Management Services (AVMS) department of TECOM Investments manages both indoor and outdoor advertising in Dubai Media City.
The Indoor Advertising options include but are not limited to:

  • Roll up banners
  • Flyer Displays
  • Roadshows

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Outdoor Advertising


AVMS provides a wide range of outdoor advertising locations across the TECOM Free Zone, offering you a unique opportunity to get your message across to thousands of premium customers.

The below outdoor advertising options are available for both short-term and long-term branding: 

  • Lamppost
  • Mupis
  • Roundabout branding
  • Mini-Unipole
  • Hoardings
  • Unipole
  • Other creative concepts

How do I find out events that are happening in Dubai Media City?

Please visit our events page for a full list of our events.

What is the process for organizing a photo shoot in Dubai Media City?

Dubai Film and TV Commission Location Approval Services is the sole authority for issuing shooting permissions in Dubai, including in our Free Zone. For more information, please visit www.dubaifilmcommission.ae/filming-in-dubai/how-to-film-in-dubai

What is the process for organizing a delegation visit to Dubai Media City?

In order to organize a delegation visit, please drop us an email using the general enquiry form on the contact us page. Alternatively, you can call our contact centre on +971 4 391 4555.

How do I go about obtaining an image or video clip of Dubai Media City?

You can send us an email specifying the type of image or video clip and the purpose for which you require it. You can use the general enquiry form on the contact us page to email us.

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Location


How do I get to Dubai Media City?

Dubai Media City is set in the heart of “New Dubai” with the Marina district to the west, Palm Jumeirah to the North and Sheikh Zayed Road to the South. The site is accessible via Al Sufouh road or Exit-32 from Sheikh Zayed Road when coming from Dubai side and Exit-35 when coming from the Jebel Ali side.
Dubai Media City can be easily accessed from the Dubai Internet City Metro Station. Bus lines 32A, 39A, 83 and 85 also service the district. Please refer to the RTA’s journey planner to confirm schedules and plan your trip or call the RTA on 800-9090.
Please visit our contact us page for a location map.

What are your office timings?

Dubai Media City office timings are from 7.30 a.m. to 4.30 p.m., Sunday to Thursday.

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